Privacy Policy

Effective Date: December 18, 2018

• ericmichelministries.org
• franciscanseucharist.ca
• franciscanseucharist.com
• mesfc.com
• mesfc.org

E.M.M.I. (“we”, “us”, “our”) operates the websites above (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are available here.

Definitions

Service

The Service refers to the websites operated by E. M. M. I.

Personal Data

Personal Data means data about a living individual who can be identified from that data (or from that data and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is collected automatically and is generated either by the use of the Service or from the Service infrastructure itself (for example, the time spent on a page).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Collection and Use

We collect several types of data for various purposes to provide and improve our Service.

Types of Data Collected
Personal Data
When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First and last name;
Phone number
Address, city, state, zip code
Cookies and Usage Data
Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookie Tracking and Data
We use cookies and other similar tracking technologies to monitor activity on our Service and store certain information.

Cookies are small data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as pixels, tags, and scripts, are also used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain features of our Service.

Examples of cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Use of Data
E.M.M.I. uses the data collected for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather valuable data or analytics so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
Data Transfer;

Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to computers and stored on those computers located in a place where data protection laws differ from those of the territory

story where you reside.

If you reside outside of Canada and choose to provide us with information, please be aware that we transfer data, including Personal Data, to Canada for processing.

By accepting this Privacy Policy and submitting this information, you consent to this transfer.

E.M.M.I. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, including those relating to the security of your data and other personal information.

Data Disclosure;
Legal Requirements
E.M.M.I. may disclose your Personal Data if it believes in good faith that it is necessary to:

Comply with a legal obligation;

Protecting and defending the rights or property of E.M.M.I.
Preventing or investigating potential wrongdoing in connection with the Service
Ensuring the personal safety of users of the Service or the public;
Protecting against legal liability;
Data security;

We take the security of your data seriously. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers
We may employ third-party companies and other third parties to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties only have access to your Personal Data to perform these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data it collects to track and monitor use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can prevent your activity on the Service from being tracked by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript code (ga.js, analytics.js, and dc.js) from sharing information about your visits with Google Analytics.

For more details about Google’s privacy practices, please visit Google’s Privacy Policy and Terms of Service: https://policies.google.com/privacy?hl=en

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Service is not directed to anyone under the age of 16 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to delete that information from our servers.

Changes to this Privacy Policy
We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Before the change takes effect, we will notify you via email and/or by posting a prominent notice within our Service, and we will update the “Effective Date” at the top of this Privacy Policy.

We advise you to periodically review this Privacy Policy to stay informed of any changes. Changes to this Privacy Policy take effect when they are posted on this page.

Contact Us
For any questions regarding this Privacy Policy, please contact us:

By email: emmi@ericmichelministries.org

---

Privacy Policy

Updated on 2022-02-16

Eric Michel Ministries International (FAICL) Chaplaincy

LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms is referenced, they are strictly defined as:

• -Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• -Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Eric Michel Ministries International, which is responsible for your information under this Privacy Policy.
• -Country: where LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant, or the owners/founders of LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant are based, in this case, is Canada
• -Customer: refers to the company, organization or person that signs up to use the LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant Service to manage the relationships with your consumers or service users.
• -Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant and use the services.
• -IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• -Personnel: refers to those individuals who are employed by LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant or are under contract to perform a service on behalf of one of the parties.
• -Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• -Service: refers to the service provided by LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant as described in the relative terms (if available) and on this platform.
• -Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• -Website: LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondants.”’s” site, which can be accessed via this URL: https://emmiportal.ca/
• -You: a person or entity that is registered with LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

-Names
-Cellular Number
-Email Address
-Job Title

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• -To personalize your experience (your information helps us to better respond to your individual needs)
• -To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• -To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• -To process transactions
• -To administer a contest, promotion, survey or other site feature
• -To send periodic emails

When does LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant use end user information from third parties?

LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant will collect End User Data necessary to provide the LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant, we receive information from a third party that provides automated fraud detection services to LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.



We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for you and for us.



We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate your general location and other technographics, such as connection speed, whether you visited the website from a shared location, and the type of device used to visit the website. They may aggregate information about our advertising and what you see on the website, and then provide auditing, research and reporting for our advertisers and us. 



We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations. 

Where and when is information collected from customers and end users?

LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use it for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant to you and fulfill the purposes described in this policy. This is also the case for anyone we share your information with and who provides services on our behalf. When we no longer need to use your information, and there is no need to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to protect the safety of your personal information when you place an order or enter, submit, or access it. We offer access to a secure server. All supplied sensitive/credit information is transmitted via Secure Sockets Layer (SSL) technology and then encrypted in our Payment gateway provider’s database, accessible only to those authorized with special access rights to such systems and required to keep the information confidential. After a transaction, your private information (credit card numbers, Social Security numbers, financial information, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondants is incorporated in Canada. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to safeguard your information, prevent unauthorized access, maintain data security, and ensure its correct use. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant collects depend on your relationship with LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times.

You should be aware that it is not technically possible to remove every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Personnel

If you are a LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes to administer benefits for workers and to screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant or any of its Corporate Affiliates (as defined herein), or that portion of LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Canada without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of Canada, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant. We are not responsible for the content, accuracy, or opinions expressed on such websites, and we do not investigate, monitor, or check them for accuracy or completeness. Please remember that when you use a link to leave the Services for another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This website may contain third-party advertisements and links to third-party sites. LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising keeps LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant of the third-party sites, goods or services. LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions such as preventing the same ad from repeatedly reappearing and ensuring that ads are properly displayed to advertisers. Without cookies, it’s really hard for an advertiser to reach its audience or to know how many ads were shown and how many clicks they received.

Cookies

LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, but they are non-essential to its use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located, you may also set your browser to block cookies and similar technologies, but this may prevent our essential cookies from being set and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may lose some saved information (e.g., login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this yourself from within your browser. You should visit your browser’s help menu for more information.

Kids’ Privacy

We do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to update this Privacy Policy to accurately reflect them. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products and services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Tracking Technologies

-Cookies

We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality, like videos, may become unavailable, or you would be required to enter your login details every time you visit the website, as we would not be able to remember that you had logged in previously.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why this data is collected, and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any company operating globally, not just EU-based businesses and EU residents. We recognize that our customers’ data is important wherever they are, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own or in combination with other information to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

-Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
-Personal data should only be collected to fulfil a specific purpose, and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
-Personal data should be held no longer than necessary to fulfil its purpose.
-People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR introduces new requirements for how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts, it’s simply the right thing to do. At LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. LISTENING COUNSELLING FIRST RESPONDERS Service d’écoute pour premiers répondant processes or stores all personal data in fully vetted, DPA-compliant vendors. We do store all conversations and personal data for up to 6 months unless your account is deleted. In longer than 6 months.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here for you to answer any questions you might have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, as explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

-Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
-Right to Equal Service. We will not discriminate against you for exercising your privacy rights.
-Right to Delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.
-Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have 1 month to respond. If you would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.

Contact Us

Don’t hesitate to contact us if you have any questions.

-Via Email: emmi@ericmichelministries.org